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Frequently asked questions

What are the check-in and check-out times?
The standard check-in time is 3 pm, and the check-out time is 10 am. To access the property, a secure lock box is provided, and a code will be emailed to you prior to your arrival. If you require alternative arrangements, please let us know, and we will do our best to accommodate your request.
Are the rooms clean during your stay?
Please note that the house is self-contained accommodation, and room cleaning is not provided during your stay. However, our friendly staff is available to address any concerns or fulfil specific requests to ensure your retreat meets your expectations. Rest assured, your rooms are thoroughly cleaned before and after your stay for your comfort and convenience.
Can I bring additional guests, children, and pets?
We regret to inform you that pets are not permitted at this property due to the absence of fencing. However, we warmly welcome children to stay and enjoy their time here. Please note that any guests under the age of 18 must be accompanied by an adult. If you wish to have additional guests, kindly inform us in advance to make the necessary arrangements.
What should I bring?
You will only need to bring your personal belongings and meals for the duration of your stay. We take care of providing bedding, toiletries, and most amenities to ensure your comfort. Therefore, there is no need to bring these items with you. Simply pack your personal items and any specific dietary requirements you may have, and you're all set for a relaxing and hassle-free stay.
What if I lose my key or lock myself out?
Please contact our staff, and they will be more than happy to assist you. They can provide guidance and help resolve the situation promptly, ensuring your access to the property is restored.
Can an indoor fireplace be used during the stay?
The indoor fireplace during the period is not allowed, it is considered a fire danger, and we take pressure to avoid any fire risks.
When is the pool operational?
The pool is open during the warmer months, generally from late spring (around October) to early autumn (until April). Please be aware that the operational dates may vary slightly due to weather conditions and maintenance requirements.
When is the pizza oven operational?
Our pizza oven is available all year-round, offering delicious pizzas in a unique setting. However, please be aware that for safety reasons, the oven may be unavailable during fire ban days. We prioritize guest well-being and adhere to local regulations to ensure a fire-safe environment.
Can we have party during the stay?
Parties, gatherings, or events are strictly prohibited.
If you would like to book this house for your parties or events with more than 8 people or a significant number of attendees, please see our website's "Policies" page. Special requirements must be requested and approved in advance.
Is there a supermarket nearby?
You'll find a local fruit and vegetable shop conveniently located across the road from the house, offering a variety of locally sourced products. Additionally, there is a small local supermarket just a 5-minute drive or a 25-minute walk away. If you're seeking a wider range of options, you can visit the major supermarkets in Mount Barker, which is only a 15-minute drive from the house.
Do we need to share with other people?
No, you do not need to share the property with other people. When you book a stay with us, you will have the entire house to yourself for the duration of your stay.
Is there public transport?
Yes, there is a bus stop located just a few meters from the beginning of the house. For bus timetables and information about the bus location, you can visit the following link: https://www.adelaidemetro.com.au/.