Booking Policies
Good things to know
All bookings at Hahndorf Luxury Retreat are exclusive. This means that when you book Hahndorf Luxury Retreat, you’ll always be the only guest staying there.
Minimum Stay
We have a minimum stay of 2 nights to help us amortise the high cost of cleaning, but we will accept a 1 night booking with a ‘short stay’ surcharge of $180 to help us offset the cleaning cost. Booking ‘gaps’ of 1 nights between existing bookings often appear on our online booking system and these do not incur a surcharge. During High Season, we may request a minimum of up to 3 or 4 nights – please check your preferred dates our online booking system.
Deposit
A $500 security bond is payable as a credit card authorisation (like a hotel) to cover incidentals and property damage or loss. This is not an actual charge on your card and it will expire automatically on departure.
Rates
Our house rate varys beteween low season and high season. A higher rate applies on Fri/Sat and during holiday periods, but we also offer some very enticing ‘hot price’ specials from time to time. You can check availability and our daily rates (and find our ‘hot price’ specials) on our online booking system.
Cancellation Policy
Full refund for cancellations up to 30 days before check-in. If booked fewer than 30 days before check in, full refund for cancellations made within 48 hours of booking and at least 14 days before check-in. After that, 50% refund up to 7 days before check -in. No refund after that. Our friendly customer support team is available to address any inquiries or concerns.
Special Offers
Website Bookings
Book through our website and enjoy a delightful treat! As a special offer, you will receive a complimentary bottle of wine from a local cellar door, allowing you to savour the flavours of South Australia. In addition, indulge your sweet tooth with delectable local chocolates.
Weddings, Birthday, Corporate Events
Make your wedding, birthday celebrations and corporate events even more special by booking through our website! As a special deal exclusively for weddings, birthday celebrations and corporate events you will receive two complimentary bottles of sparkling wine from a local cellar door.
Long Stays
This is available for guests planning to stay more than 4 nights. Kindly provide us with the number of nights you plan on staying and your preferred check-in and check-out days. We will be happy to assist you further and provide you with the necessary information.